Privacy Policy

Baba Harihar Packers and Movers respects the privacy of every individual who chooses our services. We are dedicated to protecting our customers’ personal information and ensure that all data is collected, used, and stored in a responsible and secure manner. This Privacy Policy explains how your information is handled when you connect with us through our website, phone calls, emails, or while using our relocation, packing, transportation, and storage services.

1. Information We Collect

We may collect personal details such as your name, contact number, email address, residential or office location, and service-related requirements. For vehicle transportation, information like vehicle make, model, and registration number may also be gathered. Additionally, non-personal data such as IP address, browser type, and website usage patterns may be collected when you visit our website.

2. Purpose of Information Collection

All information is collected strictly to deliver our services smoothly and efficiently. This includes:
Processing service enquiries and bookings.
Sharing updates, confirmations, and service-related communication.
Ensuring safe packing, transportation, and storage of your belongings.
Improving service quality and enhancing customer experience.
Maintaining records for administrative, operational, and legal purposes.

3. Information Sharing and Disclosure

We do not sell, lease, or exchange your personal information with any third party. Data may only be shared in limited situations such as:
With reliable partners or service providers directly involved in completing your relocation.
When required by law or requested by government or legal authorities.
To safeguard the rights, safety, or property of our company, customers, or associates.

4. Data Security

We follow suitable technical and organisational security measures to protect your personal data from unauthorised access, misuse, or disclosure. While we use secure systems and practices, complete security of electronic data cannot be fully guaranteed.

5. Cookies and Tracking Tools

Our website may use cookies and similar technologies to improve performance, analyse visitor traffic, and enhance user experience. Cookies help us understand user preferences and offer relevant information. You may disable cookies through your browser settings, though this may limit certain website features.

6. Data Retention

Personal information is retained only for as long as required to fulfil the purposes stated in this policy or to meet legal obligations. Once no longer needed, the data is securely deleted or anonymised.

7. Your Rights

You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate or incomplete details.
Request deletion of your personal data, subject to legal requirements.
Withdraw consent for data usage at any time.

8. Third-Party Links

Our website or communications may include links to external websites. We are not responsible for the privacy policies or content of third-party sites and advise users to review their privacy practices before sharing any personal information.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in services, technology, or legal regulations. Any updates will be published on our website, and continued use of our services will indicate acceptance of the revised policy.